Your Privacy Is Our Priority.
We are committed to protecting your personal data. Learn how we collect, use, and safeguard your information in this Privacy Policy.
Personal Data Protection Notice
“Personal Data” refers to any data that directly or indirectly identifies you as an individual. We collect and use Personal Data that we consider relevant and necessary for conducting our business with you.
The types of Personal Data we collect including, but not limited to:
- Contact information such as your name, email address, mailing address, telephone number.
- Unique identifiers such as your KTP / SIM and passport number ; and
- Billing information such as your credit card number, bank account information, and billing address.
If you choose not to provide your Personal Data to us, you may still be able to use most parts of this website. However, we may not be able to provide you with certain products, services, or full access to sections of the website that require such information.
Use of Personal Data
Your Personal Data may be used for the following purposes:
- to facilitate the purchase of our products or services;
- to process applications for motor vehicle insurance and/or vehicle financing;
- to arrange vehicle maintenance, repairs, and aftersales services;
- to evaluate, maintain, and improve our services;
- to provide customer service and respond to your enquiries, feedback, and claims;
- to conduct market analysis, statistical analysis, surveys, research, and studies;
- to market the products and/or services of PT Inchcape Indomobil Energi Baru Distribusi and/or its affiliates, branches, or associated companies, including third party dealers, as well as for any other incidental and related purposes directly connected thereto;
- to detect, investigate, and prevent activities that may be unlawful; and
- to comply with all applicable laws and regulations.
Direct Marketing
We intend to use your Personal Data for direct marketing activities conducted by PT Inchcape Indomobil Energi Baru Distribusi.
Personal Data held by PT Inchcape Indomobil Energi Baru Distribusi may also be disclosed to its affiliates, branches, or associated companies, including third party dealers, for direct marketing purposes.
For the direct marketing purposes described above, PT Inchcape Indomobil Energi Baru Distribusi intends to use your name, email, and contact information to provide information about products and/or services that we may offer to you, or in relation to requests or enquiries that you may submit to us from time to time.
Your Personal Data may also be used for marketing, promotional activities, and customer relationship management purposes, including sending you news and the latest promotional offers relating to our products and services, as well as conducting market research.
Disclosure of Personal Data
Personal Data submitted to PT Inchcape Indomobil Energi Baru Distribusi will be kept confidential. However, we may disclose your Personal Data, or make such data accessible, to the following persons or parties under certain circumstances:
- Our agents, service providers, and consultants who process data on our behalf, including database maintenance providers, data-entry service providers, and technical support providers.
- Our employees who need access to the Personal Data to process it on our behalf or perform their duties.
- Our affiliates, branches, or associated companies, including our third-party dealers, for the purposes described above and any other incidental or related purposes necessary to fulfil the purposes for which the Personal Data was collected, except where separate consent is required for the “Direct Marketing” activities described above.
- Our professional advisers, including financial and legal advisers.
- Where disclosure is required by law, a law enforcement authority, or a court order.
- Where we reasonably believe disclosure is necessary to protect your safety or the safety of others, or to detect, investigate, or prevent illegal activities, including fraud; or
- In connection with a sale, merger, acquisition, consolidation, organisational restructuring, change of control, liquidation, or transfer of our assets.
Any other disclosure of Personal Data will only be made after we have obtained your consent or where such disclosure is required by law.
Storage of Personal Data
Due to the international nature of our business, we may process and store your Personal Data outside Indonesia.
Accordingly, we may transfer your Personal Data to our affiliates, branches, or associated companies located outside Indonesia for processing and storage. This may involve transferring your Personal Data to jurisdictions where the level of data protection may differ from that available in Indonesia.
Data Retention
Unless we are legally required to retain certain Personal Data, we will take all reasonable steps to delete or dispose of your Personal Data when it is no longer required for the purposes for which it was originally collected.
Our Commitment to Data Security
Security is one of our highest priorities. We take appropriate measures to safeguard your Personal Data.
We use a range of physical, technological, and organisational measures to protect your Personal Data against unauthorised or accidental access, processing, deletion, loss, or other forms of misuse.
However, please note that no transmission of data over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any data that you transmit to us or that is transmitted by us outside this website.
Other Information We Collected
We collect anonymous information regarding how you use this website, including information collected through cookies.
We may also collect anonymous information relating to the website, search engine—for example, Google Search—or advertisement banner that referred you to this website.
This information does not personally identify you. However, it may help us with our marketing activities and with improving the services we provide.
Changes to This Privacy Policy
We will publish any changes to this Privacy Policy on our website at www.gwmauto.co.id
This is intended to keep you informed about our privacy practices from time to time.
Access to and Correction of Personal Data
You have the right to request access to and correction of the Personal Data that we hold about you.
In accordance with applicable laws and regulations, including the Personal Data Protection Law, we reserve the right to charge a reasonable fee for processing requests for access to or correction of Personal Data.
You may submit your request in writing to:
PT Inchcape Indomobil Energi Baru Distribusi
Sequis Tower Building, 7th Floor
Jl. Jend. Sudirman Kav. 71
SCBD Lot 11B
Jakarta 12190
Indonesia
Alternatively, you may contact us by email at info.gwmauto@inchcape.co.id.
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